Returns & Exchanges Policy

At JYOTI INDIA, we take pride in the craftsmanship of our home decor and furnishings. If you are not completely satisfied with your purchase, you may initiate a return within 15 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into your account and select the order you wish to return, or contact our support team with your order ID.

• 2.
  Package Items

  Place the items in their original packaging, ensuring all tags are intact and the product is in unused condition.

• 3.
  Schedule Pickup

  Our courier partner will arrive at your doorstep within 48 hours to collect the return package at no extra cost.

• 4.
  Quality Check & Refund

  Once the item reaches our warehouse and passes quality inspection, your refund will be processed to the original payment method within 5-7 business days.